ACI Worldwide provides Level One support for IBM MQ and Gresham Computing (TOP). Contact information for partner companies is listed below.

Level One Support Contact Information

USA and the Americas (Omaha)
Telephone: +1 800 414 7759 (24x7 via pager after hours)
Fax: +1 402 778-1423
Email: partner-tools-help@aciworldwide.com

Europe, Middle East, and Africa (Watford, United Kingdom)
Telephone: +44 845 351 2727 (24x7 via pager after hours)
Fax: +44 1923 226 417
Email: mbox-emea-hp24@aciworldwide.com

Asia Pacific (Sydney, Australia)
Telephone (NZ customers): 00 800 4944-2555 (international toll free number)
Telephone (Australian customers): 1300 308 005 
Email: mbox-ap-insession-help@aciworldwide.com

Partner Contact Information

Ascert - Relate and VersaTest
Telephone: +1 415 339-8500, ext 2
E-mail: support@ascert.com

ASG Software Solutions - AutoDBA
Telephone: +1 800-354-3578 or +1 239 435-2201
Email: support@asg.com

ESQ - OpenNET products
Telephone: 1-800-959-4580
Email: support@esq.com

GoldenGate
Telephone: +1 415 369-4357
Email: support@goldengate.com

Gresham Computing – The Operations Pack (TOP)
Telephone: +1 416 620-6683
Email: top@gresham-computing.com

Insider Technologies – MultiBatch
Telephone: +44 (0)161 876 6606
Email: Support@insidertech.co.uk