ACI offers consulting packages for institutions that are looking to undertake EMV issuance.
These consulting packages help new issuers understand EMV and identify the strategic paths for EMV.
ACI supports Issuers by building knowledge about EMV, providing guidance on strategic decisions associated with chip implementation and providing advice on the impact of EMV on current operations and implementation plans.
EMV awareness
Drawing on its international experience, ACI provides organizations with an understanding of what it means to move to chip. This considers the strategic business opportunity and the impacts from a technical and operational perspective.
In many organizations, technical staff has become familiar with specifications and requirements. Strategic decision-makers (both technical and business) are less comfortable with it. This education effort is designed to establish a common understanding throughout the organization of the requirements and opportunities related to EMV implementation. It will also highlight key strategic aspects of an EMV implementation and draw out strategic considerations for decision-makers.
Deliverables
• One day general EMV overview
• One day EMV business aspects for business decision-makers
• One day EMV technical aspects for technical decision-makers
Strategic business planning
ACI will support business decision makers in identifying and building consensus around your overall strategy, tactics, business positioning and plan for each phase of your implementation in the next five years.
Once defined, the strategy and priorities drive downstream business direction. Inevitably, these business decisions also draw out technical and operational decisions as well.
For example, a customer needs to map out the following in a business plan for chip implementation:
• What do you want to achieve in Phase I, a market trial, and when will it move to wider rollout of cards? What does it want the customer experience to be?
• When does “phase II” start and what does it look like? What are the triggers for moving to Phase II and future phases? Are they driven by internal capabilities, external demand or developments or both? How will you measure success in each of its phases of implementation?
• How do you want to leverage chip technology to offer new services to its customers, what services and when? How do you wish to segment the card base?
• What global trends make sense to implement in the areas of new applications including prepay, contactless, loyalty, purse, etc., and how should this be achieved?
• In light of these future plans for phases of implementation, what does that mean for initial decisions about chip size, capability, operating system, foundation infrastructure etc. You’re your organization be positioned to support those future phases?
• What are the operational and technical constraints associated with these business goals and can they be overcome?
Approach
• Review existing work in this area with a senior member(s) of your team.
• Prepare a workshop (or several small workshops) and review outline prior to delivery with a senior member of the customer team.
Deliverables
• Deliver workshops with the customer to build consensus
• Review of results with project sponsor
• Prepare a report summarizing business direction and plan for the next five years, addressing customer objectives, business segments, strategy assessment and competitive landscape.
Review of EMV impact
ACI can act in an advisory capacity to review and confirm that an organization's impact assessment, draft work plan, and other related documents are complete and able to support the organization's business objectives. ACI can also support in the development of a high level project plan to implement EMV.
Approach
• Review documentation about expected EMV impact, draft work plan and other related documents for completeness. Consult with customer team as needed for clarification.
• Provide comments on gaps, areas for further work etc., proposed alternative solutions etc.
• Review high level project plans for gaps
• Meet with customer team to discuss results of review.
Deliverables
• Meet with team to discuss their plan
• Prepare a report summarizing recommendations on ways to improve the plan, areas that need to be expanded etc.
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